Lucia Vicente

MSX International

For more than 25 years, we've been a dedicated partner to leading automotive brands around the world. We support the mobility world in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. We increase their potential with the implementation of new business models, and we give them the tools to innovate and optimize operations. At MSX, we are driven by our Vision to enhance every journey in the world of mobility. We harness our industry expertise, the creativity of our global teams and the power of technology to craft tailored and innovative solutions that enable our clients to improve performance, drive success and build long-term value. The mobility industry is on a transformation journey. We are here to make this journey a success.