Mallory Carter

Corporate Technologies Advantage, LLC

Corporate Technologies Advantage, LLC (CTA) is a family owned and operated call center in Springfield MO. We understand the needs of small business and strive to provide the highest level of service and sales at a competitive price. CTA was founded in 2007 to be a "big time call center with small town cultures." With an emphasis on win-win for our clients and CTA, open communication and shared goals are cornerstones to continued success. Having a "service what we sell" mentality ensures quality is always a key focus. CTA also supports employee life-work balance offering individualized shifts based on each agent's weekly availability. Being a call center with over 125 years of combined experience from front line sales and customer service to all support functions, CTA is well rounded to meet short or long term call center needs. Come grow with us. CTA is defined by twelve cultures that permeate every aspect of our business. Each department embraces and incorporates these guidelines in their daily operations and long term planning. They are: • Family first • Care about others • Professionalism • Commitment • Knowledge and skills • Integrity • Determination • Positive Attitude • Creativity • Take Pride • Respect • Accountability Our strengths include: • Full service call center benefits for sales or customer care needs • Sales acumen in outbound and inbound with extensive campaign experience • Custom systems tailored for client requisites • System troubleshooting and maintenance • Training curriculum based on learn, practice and apply principles adapted to meet client goals • Robust recruiting and hiring practices in place to meet staffing requirements • Highest Better Business Bureau rating • PCI Compliant (credit card security compliance)