Mauricio Ramos

State of São Paulo . São Paulo - Brazil

Mauricio Ramos 的邮箱和电话

电子邮件 mau***@***.com

Mauricio Ramos 当前工作场所

Afiniti

Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents.   In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents' unique interaction histories. In parallel, the technology identifies customers' histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome.   On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.

Mauricio Ramos 简介

公司 Afiniti
职位 Senior Manager, IT/Technical Accounts
地点 Brazil
LinkedIn http://www.linkedin.com/in/mrramos
部门 master_information_technology
头衔 Technical/IT Sr. Manager | Service Delivery | Artificial Intelligence | Data Analytics | CX | BI

Mauricio Ramos 的常见问题(FAQs)

Mauricio Ramos 在哪家公司工作?

Mauricio Ramos 在 Afiniti 担任 Technical/IT Sr. Manager | Service Delivery | Artificial Intelligence | Data Analytics | CX | BI

Mauricio Ramos 在 Afiniti 的职位是什么?

Mauricio Ramos 在 Afiniti 的职位是 Technical/IT Sr. Manager | Service Delivery | Artificial Intelligence | Data Analytics | CX | BI

Mauricio Ramos 的电子邮件地址是什么?

Mauricio Ramos 的电子邮件地址是 mau***@***.com

Mauricio Ramos 的电话号码是什么?

Mauricio Ramos 的电话号码是 -

Mauricio Ramos 的工作电话号码是什么?

Mauricio Ramos 的公司电话号码是 +187****

Mauricio Ramos 从事哪个行业?

Mauricio Ramos 在 information technology & services 工作。

Mauricio Ramos 的同事是谁?

Mauricio Ramos 的一些同事包括Sajjad Abidi、Madiha、Sulaiman Tanveer、Haluk KarakayaYoann Gury、。

我如何联系 Mauricio Ramos?

Mauricio Ramos联系方式: 电子邮件地址:mau***@***.com 电话号码:-

Mauricio Ramos 的个人领英是多少

Mauricio Ramos 的个人领英是:http://www.linkedin.com/in/mrramos

Mauricio Ramos 的办公地点在哪里?

Mauricio Ramos 的办公地点:4 wesley street, hamilton, pembroke parish, bermuda

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