Meczy Gonzalez

Imagineer Customer Experience

Imagineer Customer Experience is a management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services focus on customer experience and customer relationship management. The company offers a range of platforms to automate marketing, sales, service and operational processes like Salesforce, Liferay, HubSpot, Adobe and Magento. Imagineer is also the first American company specialized in developing strategies and business models in Customer Experience. We join disciplines such as IT, Process Engineering and Marketing to create processes that are 100% focused on the client. We achieve the Digital Transformation of our clients, first understanding their processes, defining the journey maps and then automating the processes to improve the customer experience. We base our strategy on three methodologies: Marketing as a Services (MaaS), Customer Experience as a Service (CXaaS) and Return Over Experience (ROE),