Michael Simba

Quintica

Vision. Transforming work that creates moments that matter. Customer Experience is our Digital Obsession. In today's connected world, an excellent customer experience is more crucial than ever. Users demand and expect a seamless hassle-free experience and instant gratification. Streamlining and automating business processes and workflows, capturing and analyzing key customer data from internal and external sources and the proactive monitoring of infrastructure and support applications with real-time visibility all in one location is at the heart of delivering better customer experiences. Quintica provides a platform that delivers Customer Experience as a Service, ensuring an organisation's focus on Customer Experience pervades the entire organisation; from the operations and infrastructure through to the applications that deliver it. With this capability, Quintica assists clients to build a loyal customer base and deliver revenue growth and increased profitability. Quintica provides On-Premise, SaaS, Professional, and Managed Services across the Middle East and Africa. www.quintica.com