Michelle McKenna

Moto Hospitality

We are the UK's leader in motorway service areas. We have 45 locations throughout the country, with 6,000 staff dedicated to customer satisfaction. Each of our service areas is a massive business in its own right. Under one roof we boast the likes of big brand retail outlets, including Marks & Spencer Simply Food, WH Smith, Burger King, Costa Coffee, Greggs, West Cornwall Pasty, Upper Crust, BP and ESSO. Moto people look after everyone who eats, drinks and shops with us. They also do their utmost to make sure that all our customers' hit the road feeling in a good frame of mind. We aim to be the nation's favourite break when travelling by delivering great brands and exceptional service to every customer. We continually strive to improve our operations and to create a rewarding working environment for our employees whilst delivering superior returns for our shareholders. Since Moto became the newest name in the motorway service area business back in 2001, we've carved out a reputation for providing excellent customer service. We're not perfect yet, but we strive to be. That's why we're so eager to take your feedback on board and act on it. We want you to unwind with us and leave feeling refreshed and ready to hit the road. That's our mission!