Nachelle Scott

Big Blue

DRINK WATER, LOVE LIFE - Big Blue has been proudly serving thousands of businesses New Zealand wide for over 21 years. WHO WE ARE: From humble beginnings in a small warehouse in Petone in mid-1999, Big Blue is New Zealand's largest independently Kiwi owned company providing water cooler, hydration, and hygiene solutions. We are suppliers to leading organisations all over NZ, including major corporates, private businesses, and public organisations across a diverse range of sectors - as well as thousands of smaller businesses. WHAT WE DO We are (literally!) obsessed with hydration, health, and wellness by keeping Kiwis hydrated with premium drinking water solutions across our leading range of products – including Water Delivery, Plumbed In, Fill Your Own, and Under Bench solutions. We're also obsessed with making sure our solutions are kept clean and safe – that's why years ago we developed our own 25-step EnviroSafe® Sanitisation process which is used to regularly service our coolers all over NZ. Our expert teams tailor solutions to each customer's specific needs – from one water cooler in a reception area to complex multi-site and multi-unit roll outs. We design and execute effective transition and implementation plans on a daily basis. CUSTOMER SERVICE & RELATIONSHIP MANAGEMENT Our company wide commitment to our customers is the driving force behind everything we do. Every month our team of Big Bluers perform over 6,000 customer jobs across NZ - and every month we test our service with our customer survey. While we're pretty happy with our 97% customer satisfaction rating since we started the survey in 2013… there is always room to improve. GET IN TOUCH Contact our friendly and expert team - call us on 0800 244 258 or email coolers@bigblue.co.nz