Nick Coles

Team Knowhow

Team Knowhow is Dixons Carphone's services brand for all technology. We go beyond selling technology – we make sure that customer's kit is protected and maintained because life can't stop when their tech does. With Europe's largest repair centre and colleagues on-the-phone, in-store, on-the-road and behind-the-scenes, we ensure that customers get the most out of their everyday devices and appliances. We have nearly 10,000 people who work as part of Team Knowhow, from technical specialists and white goods engineers to customer service advisors and in-store service pros. So, whether the nation needs to connect, fix, protect or improve their technology, they can feel confident that they're in safer hands with Team Knowhow – our national network of local experts.