Nicolien Zee

Xtrasource

Xtrasource is a high-end multilingual customer service provider with center of gravity in the Consumer Electronic, Personal Computer and Peripheral and Service industries. Headquartered in the Netherlands and part of Webhelp, we manage customer contact processes for clients across Europe in more than 20 languages. We offer a wide rand of best practice customer contact solutions, which deliver tactical ROI and strategic sustainable competitive advantage. Our solutions cover the entire customer life cycle, ranging from customer acquisition and customer service to technical support. The craftmanship we provide enables us to embed client specific Business Process Management requirement in our contact solutions, seamlessly integrating front- and back offices. We continuously adapt to changing business environments of our clients in their hypercompetitive markets. Our team of highly educated brand ambassadors is 24/7 ready to manage all customer contact channels, while you remain in full control!