Nilofer Patel

Gatestone & Co.

Incorporated in 1926, Gatestone & Co. is a privately owned Contact Center and BPO organization providing services such as; Customer Care, Technical Support, Telesales, Digital Solutions, Social Media Management, Back Office Support and Receivable Management. As an industry leader, we provide outsourced Omni-channel solutions to many brand-sensitive and Fortune 500 companies globally. In conducting our operations, Gatestone sets high standards with respect to security and compliance with physical premise and data security being our highest priorities. Gatestone has a highly experienced management team, with decades of work experience, both nationally and internationally. Our forward thinking leadership allows us to develop strong strategies and deliver top performance results for our clients. As a result of our strategic investment in our people, unique hiring policies, technologies and process innovations Gatestone consistently delivers high quality performance and has been steadily recognized in the industry, winning several prestigious awards such as; JD Power & Associates Award for Customer Service Excellence, Call Center Excellence Award for Best Outsource Provider and Best CRM Solution Provider and GTACC Award for Service Consistency.