Olga Aksonova

4Service Company

4SERVICE GROUP - international research Customer Experience company, leading Mystery Shopping service provider. 4SERVICE GROUP specializes on market research of service quality and customer experience improvement. 4SERVICE GROUP, established in 2001, is the 1st specialized Mystery Shopping provider in CIS dealing professionally with customer service issues for about 15 years. As of 2016, we operate through our 300.000+ Mystery Shopper network in the 52 countries of Central and Eastern Europe, Balkans, Transcaucasia, Central Asia and other regions. More than 300 world-class companies partner entrusted to 4Service their service improvement to monitor and sustain high service standards across all their branches. We win their trust thanks to experience, state-of-the-art shopper, data management processes and dedicated professionals always going an extra mile to meet our clients'​ needs. With us the good companies become the best ones. We help you to put yourself in your clients'​ shoes, to hear them and make them happy. 4Service Group has the international recognition. We are the member of International leading Mystery Shopping Providers association MSPA Europe. All our projects comply with quality standards and ethical principles of MSPA Europe. OUR EFFICIENCY HAS SIMPLE SECRETS: 1. We trim the sails to the wind and we are using the most modern technologies in this sphere. 2. We are committed to the five values of our company. That is about our values - Truth, Use, Love, Greed and Audacity. 3. We simply love what we are doing. We will not comment – just talk a bit with our team, and you will understand.