Omar Villamizar

Xtendo Group | BPO

Xtendo Group is a BPO/ Contact Center company founded in 2002 with an international trajectory providing solutions for customer and channel experience, and for the support of commercial operations. Xtendo works for leading corporations such as PedidosYa, Grupo Falabella, Microsoft Corp, Tigo/ Millicom, Interbank, LG Electronics, Banco Continental, among others; also for SMEs that aspire to lead their industries. We have successful experience in the main LATAM countries (Mexico, Colombia, Argentina, Peru and Uruguay), USA and Spain, providing human talent and information technologies. Always with the mission of helping organizations to ACQUIRE, SATISFY AND RETAIN customers, to maximize the business life cycle and return on business investment. WHY XTENDO? INCREASE NPS & SALES WITH OUR HIGH PERFORMANCE TEAMS +20 years of experience solving the commercial challenges of leading corporations and SMEs worldwide, have allowed us to develop human teams that achieve the best KPIs in the industry. Confirm it by accessing the success story with Microsoft. (Add to this last text in bold the hyperlink to https://xtendo.biz/en/about-xtendo/microsoft/) BEAT ANY COST PROPOSAL WITH US AND IMPROVE YOUR RETURN ON INVESTMENT Our solutions reduce your costs by more than 50% immediately, while doubling agent productivity by more than 100% and increasing NPS by 50%. Confirm it by accessing the case study with PedidosYa. (Add to this last text in bold the hyperlink to https://xtendo.biz/en/about-xtendo/pedidos-ya/) GAIN TIME TO MARKET AND MANAGE PEAKS WITH OUR HIGH FLEXIBILITY NEARSHORE SCHEMES Implement with us flexible, fast and effective responses to your sales, marketing and customer and channel experience needs. And get training and activation times for new CX Agent teams in less than 3 days. Confirm it by accessing the success story with Tottus Supermarkets. (Add to this last text in bold the hyperlink to https://xtendo.biz/en/about-xtendo/supermercados-tottus/)