Pasi Piilikangas

Kilpailu- ja kuluttajavirasto (Finnish Competition and Consumer Authority)

The Finnish Competition and Consumer Authority (FCCA) is tasked with ensuring good market performance. The Competition Division removes barriers to competition, ensuring that consumers are offered competitive alternatives. The Consumer Division, on the other hand, ensures that consumers have access to sufficient, accurate, and truthful information for making choices, and that the practices companies use in marketing and their customer relations are appropriate and the contract terms applied by them are reasonable.