Paula Wilcox

havas CX helia

Havas' customer engagement and data agency, based out of Baltimore, Chicago, New York, and Richmond. Powered by Havas CX. havas CX helia is Havas North America's specialist customer engagement and data agency, based out of Baltimore, Chicago, New York, and Richmond. We are part of Havas CX, the customer experience division of the Havas Network. We combine data, technology, strategy and creativity to deliver meaningful engagement between brands and people, across the entire length of the customer journey. Set-up, alongside our partnership with Vivendi and companies including Universal Music Group, Canal+, Studiocanal and Gameloft, allows us to complement – not replicate – our specialisms. We work with some of the largest, most influential, and most ambitious brands, including Amazon, Fitbit, Lacoste, Loews Hotels, Liberty Mutual Insurance, and Wells Fargo.