Paulin Raval

Unity4

Unity4 is one of the largest, truly virtual Contact Centres in the world. With operations in Australia, UK, Canada and New Zealand, we employ a workforce of more than 1000 staff who work from home on various projects for blue chip organisations. We believe in the power of GOOD CONVERSATIONS to do good for people and business. We're using technology to create more options for how to connect the right people, the right way at the right time. Designed around remote (home-based) agents, Unity4 also offers the ONLY true SaaS and CaaS end-to-end remote agent contact centre. Available to clients globally either as a service (utilising Unity4's remote agents) OR as a pure, highly automated technology platform for use in the client's contact centre, our superior technology helps business to have better conversations with customers every day. It's all about giving business the choices they need to get the best outcomes. At the same time we're enabling people to work in new ways that suit today's lifestyles, providing opportunities to work from home and in agile environments. Unity4 now incorportates Cohort and Omnilead, world leading performance lead generation marketing organisations