Qinyi Zhou

Platinum Pro-Claim Restoration

Platinum Pacific Restorations and Pro-Claim Restoration merged on November 1, 2012. creating two great brands and allowing both companies to leverage the efficiency and benefits of a larger, more diverse organization. PC Flooring and PC Environmental are divisions of Platinum Pro-Claim. PC Flooring is a full service flooring company, enabling the Company to complete all flooring quotes, repairs and replacements in-house without any middlemen. Our clients are able to visit our showroom, or have samples delivered to their homes, ensuring a seamless job completion process and receive customer service that is not comparable in our region. By dealing directly with suppliers, maintaining control over the quality of products used and having our own in-house installers, we are able to complete flooring installations, and the job itself, in the least amount of time possible. Our goal is simple: treat everyone we encounter with dignity and respect. Whether towards our customers or our vendors, we pride ourselves on being compassionate, fair and respectful. We treat employees as individuals, valuing diversity within the workforce. These bedrock values have shaped our company and our management approach. It is our objective to offer every employee the opportunity to grow into a position in which they are happy. We depend on each person doing their job with pride and dedication; from debris pick-ups to estimating, from carpentry to cleaning, each person's work is integral. We take a fresh and innovative approach to solving problems, assuming full accountability for our actions and responsibility for the outcomes. We empower our employees to make decisions and create an environment that allows them to freely express their opinions and to raise their questions and concerns.