Remel Jackson

Elder Care Alliance

Elder Care Alliance is an integrated system of senior living communities in the San Francisco Bay Area and Southern California. As a non-profit, we're committed to serving and enriching the lives of older adults by addressing all components of wellness: physical, emotional, spiritual, intellectual, vocational, environmental, and social. We provide assisted living, skilled nursing, and memory care services. This comprehensive range of services is intended to make daily life as comfortable as possible while celebrating the dignity and individuality of each resident. In addition, our Continuing Care Retirement Community (CCRC) provides multiple levels of care, allowing residents to remain in one community as their care needs progress. Our assisted living communities have a care team that allows us to deliver strong outcomes as measured by resident satisfaction, internal audits, scorecards, and tracking of clinical quality metrics. Readmission rates are consistently half of other providers as reported to the California Assisted Living Association, and Mercy Retirement & Care Center was named one of the Best Nursing Homes by U.S. News and World Report in 2014. We're dedicated to excellence in memory care, offering a range of programs and care levels based on the needs of the individual with dementia or Alzheimer's. Our innovative programs are founded on the belief that people have an innate capability to learn and succeed no matter the depths of their cognitive challenges. Our philosophy is to hire great people, invest in them, and expect great results. We're committed to providing professional development opportunities at every level. Our employee wellness program encourages staff to take care of themselves in order to better care for our residents, and employee engagement ratings consistently exceed company Gold Standards. All of these initiatives come together as we strive to fulfill our vision of engaging hearts, transforming lives, erasing boundaries.