Richard Forbes

The Ticket Factory

We work to make ticketing... FAST.... SIMPLE.... and FUN! Event organisers and live event lovers alike, that's our promise to you. We launched The Ticket Factory in 2007 to offer a compelling alternative to other ticket agents by putting the customer at the heart of ticket purchasing journey and using technology to drive sales. We've got the customer service ethos, the experience and authority of more than 25 years as the UK's most successful venue box office for The NEC, Utilita Arena Birmingham and Resorts World Arena - and the scale and reach of a national ticketing agent. We are the challenger agency that will deliver data and reach, trusted technology to drive conversion and incremental sales service to our clients, which is second to none. Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence.