Riya Upadhyay

THE FEDERAL BANK LIMITED

Federal Bank, one of the leading private sector banks with presence across the country, began its journey from humble backgrounds to reach the stature of an institution with national prominence & character. The Bank aspires to be the most admired Bank in the country and fuelling its dreams are the 10 million and growing customer base who have always been loyal to the Bank as the Bank is to them. With a rich legacy of 9 decades, Federal Bank today commands the respect of the nation. Headquartered in Aluva, Kerala, the Bank's scrips are widely held and are listed in the Bombay Stock Exchange and National Stock Exchange in India. The Bank's global depository receipts are listed on the London Stock Exchange. The Bank has built its empire on the twin values of ethics and excellence and this has propelled the Bank throughout its journey. With 1,263 branches, 1,937 ATMs/ Cash Recyclers and a committed, experienced & energetic workforce, Federal Bank now has its presence across the nation. To service the NRIs, who have been its pillars of strength, the Bank operates Representative Offices at Dubai and Abu Dhabi in the UAE. The Bank today handles 17% of the total NR remittance to the country and this is testimony to its relationship with the NR diaspora. The Bank also has an IFSC Banking Unit (IBU) in Gujarat International Finance Tec-City (GIFT City). Transformation is inevitable and for Federal bank it has been no different. The Bank believes in transforming itself, keeping its principles intact, to match the beats of the industry and the expectations of its stakeholders. Technology is the new buzzword and it has left its indelible mark in the banking industry as well. For Federal Bank, technology is the yet another opportunity to match the needs of customers/stakeholders. The Bank has been a partner to this ‘Technology bandwagon' by launching a bouquet of technology products and has made the retail customer's banking experience, easy and convenient.