Shahad Basheer

Interactive Smart Communications (ISC)

Interactive Smart Communications (ISC), Part of Mawarid Media & Communications Group (MMCG), is an emerging entity in the CX management BPO sector, headquartered in Riyadh, Saudi Arabia. Having delivered CX services for over 14 years within MMCG, we are now opening our service provision to include other private and government sectors. Our passion for delivering rewarding, Shareholder, Client and Customer experiences for our partners, which allows them to differentiate themselves from competitors. We see all clients as unique and focus our efforts on understanding their personalized needs. Our tailor-made solutions encompass additional services such as Digital Transformation, Data Management and Analytics, application development, Manpower Outsourcing and IT solutions. ISC backbone is dependent on its highly experienced Individuals that help manage its clients' needs in a highly professional manner and adhering to the highest quality standards in the sector. We are relentless, resourceful, resilient and agile – We are One Team.