Shamara Thornton

BRTRC Federal Solutions

Serco Inc. is the Americas division of Serco Group, plc, one of the world's leading service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our customers deliver vital services more efficiently, while increasing the satisfaction of their end customers. Serco brings deep domain expertise and proven processes informed by over 50 years' experience, with over 50,000 people in 35 countries across the world, and 9,000 in the Americas. Our broad cross sector and international experience means we can transfer emerging best practice, share new service innovations and improve the performance of the public services we manage.