Sheila Graves

Diversified Product Inspections, LLC

Since 1991, Diversified Product Inspections, LLC has provided independent, unbiased failure investigations of products in many different areas. We work with the insurance industry to recover funds via subrogation, with manufacturers to improve quality control processes, and with consumers to keep them informed of product failures and recalls. Insurance claims in the United States cost hundreds of millions of dollars every year. A vast majority of these claims are the result of product failures caused by defective products. Until DPI entered this market, depending upon the insurance company, only 1% to 5% of claims were successfully subrogated. Through the use of DPI's proprietary database, we are able to investigate the "cause and origin" of losses and provide our clients with information enabling them to cost effectively subrogate almost 70% of their claims. Subrogation is a legal principle, which provides that, to the extent an insurer has paid for a loss, the insurer receives the policyholder's right to recover from any third-party that caused the loss.