Sue Bassett

Urban Maintenance Systems

Urban Maintenance Systems (UMS) provides high-quality, value-driven maintenance and management service solutions for grounds and open spaces, buildings, urban environments, facilities and venues where presentation and amenity are paramount. In business for 27 years, UMS offers wide-reaching expertise and a ‘smarter service model' aligned to the evolving needs of clients in government, commercial and community settings across Australia and New Zealand. UMS has grown steadily on the back of safe, trusted and expert service delivery underscored by a people-centric culture across the following service areas: - Grounds & Open Space - Buildings & Maintenance - Urban Environments - Facilities & Asset Management - Property Advisory A combination of technical expertise and human-values creates better outcomes for communities, enduring relationships with clients and a deep-felt sense of purpose and pride among our teams who see themselves as an extension of our clients' teams. As UMS continues to grow, the team constantly renews its focus on safety, quality and technology while never losing sight of the ‘human touch', which has been central to the business' success. Staying true to its people-centric culture, UMS has acquired new businesses and successfully grown its workforce, service offering and client base. All whilst maintaining a high quality and consistent service standard evident in its long-term client relationships and outstanding renewal rate.