Susan Hoang

PCS-CTS

Peripheral Computer Support, Inc. and Computer Technology Solutions, LP is a leading global provider of support and repair services for many of the world's largest computer and electronic manufacturers. We have operations in the U.S. (California, Texas and New Hampshire), Singapore, and Europe. Our mission is to provide our customers "best in class" service. We are committed to provide service levels that meet or exceed our customer's requirements through continuous improvement of our technical capability, service flexibility, and open communication with our customers. Our Industry Competitive advantage, All-In-One Operational Model, our ODM Supplier owned spare parts on-site, and our customized IT systems offer the best value service solution. Greater than 98% sustained Order Fulfillment Performance at the absolute lowest possible cost of ownership is due to the model and in part to our ODM authorized in-warranty Part repair and our strategic location to acquire, as needed, qualified Technical resources. Our ability to deliver effective, economical, and creative service solutions is evidenced by the company's rich history of outsourcing partnerships with some of the most demanding OEM/ODM clients.