Symone James

KellyConnect | Contact Center Solutions

KellyConnect® breaks down the boundaries of traditional contact center solutions. KellyConnect delivers over 40 million contacts a year with over 7,000 virtual agents and over 500 on-site agents, delivering a 93% client satisfaction rating. Our size may show that we can deliver with scale, but what we are just as proud of is that some of the programs are as small as ten agents. Whether on-site or virtual, customers know us for the quality of our delivery. Leveraging 70 years of contact center staffing, we deliver holistic talent outsourcing solutions connecting the people, processes, and technology clients need to create exceptional experiences.