Vipul Panchal

Tech Mahindra Business Services

We are Tech Mahindra Business Services. We are here to deliver a high quality and enjoyable experience to your customers. As experts in end-to-end customer relationship management, our people are experienced in connecting with customers through great experiences. Our strength lies in the fact that we don't just manage calls – we handle emotions and expectations with sensitivity. While our focus on the commercial aspect also helps make these customer relationships more profitable for you. Our people capability is enhanced by strong data, technology know-how, operational excellence and strategic analytics. Ensuring attentive and positive experiences that leave your customer truly connected to you. Our Lineage We are a subsidiary of Tech Mahindra which is a part of the Mahindra Group. Tech Mahindra, offering innovative and customer-centric information technology services and solutions, is a USD 3.9 billion company with 105,200+ professionals across 90 countries, providing services to 788 global customers including Fortune 500 companies. Tech Mahindra's business process outsourcing (BPO) arm is the ‘Business Services Group' (BSG), with global presence in 15 countries and handling 300 million+ transactions annually. The USD 16.9 billion Mahindra Group is a global federation of companies employing more than 200,000 people in over 100 countries.