Vivian Figueroa

Incident Management Solutions, Inc.

Incident Management Solutions, Inc. (IMS) is a New York-based certified emergency management consulting firm specializing in planning, training, and operational leadership for emergencies and major events. IMS provides a full range of emergency management consulting services to organizations for whom optimizing and maintaining response capability, service delivery, and business continuity before, during, and after a critical event is paramount. With nearly a century of extensive expertise in real-world emergency response, crisis leadership, and change management, our senior associates guide organizations in developing and implementing new emergency plans and procedures, and establishing successful training programs for all levels, from executive leadership to line and staff personnel. Our consultants are exceptionally qualified, credentialed senior professionals who are experienced and active in their fields. Our satisfied clients include government agencies at the local, state, and federal levels, public safety agencies, not-for-profit and health care organizations, and private industry.