Alessandro Zanchi

MSA Mizar

MSA Mizar Group is the leading global service provider in Italy that specializes in providing technology platforms and business process outsourcing services for the insurance claims sector. Our services are efficient, scalable, and integrated, thanks to our distinctive expertise in managing all phases of the claims process. We take a forward-looking approach, that led us to develop proprietary and technologically advanced IT systems and applications actually unparalleled in the market. Our group includes several integrated companies each serving as a competence hub with the ability to provide professional expertise, consolidated functions, and IT management systems. These resources work together to offer outsourced claims management services that add value to the entire management value chain. Companies in MSA Mizar Group: • MSA-Multi Serass, overseeing all phases of the claims management process (BPO) and portfolio management in outsourcing, it also offers SaaS-type services, already chosen by insurance companies to integrate or replace their internal systems; • N4C coordinates a wide network of independent experts (doctors, experts, investigators) managing all assignment types. It provides both on-site and remote expert reports as a unique operations center supporting policy-holders and companies; • Acclàims is specialized in vertical claims management, recovery, back office services and technical auditing for fleets and insurers; • RipArte coordinates a network of hundreds of affiliated bodyshops, providing repair services managed through the proprietary software RiPortal; • Legalade: an innovative law firm, specialized in insurance dispute management; • Dottor Grandine is a leading company with a network of 560 authorized centres, dedicated to the repair of vehicles damaged by hail; •Mizar Tech: MSA Mizar's technology hub, the company develops advanced IT solutions for the delivery of highly innovative services for the benefit of all Group companies.