Arindam Dutta

Nest Innovative Solutions Pvt. Ltd.

Nest offers business solutions using new & emerging technologies to promote a new IT Target Operating Model for Insurers with improved Key Performance Indicators. The products and solutions are branded as "Macaw". The product suites are as follows: - Macaw Agency Management Systems - Macaw CRM for Insurance - Macaw Operations The on-the-go Macaw component-based solutions delivers seamless service with zero latency at - multiple network points e.g. a desktop / laptop, a tablet or a mobile phone. - multiple channels e.g. on-line, direct, agency, bancassurance, brokers and other NBFCs. - multiple user communities e.g. customers, intermediaries, service providers and insurer staff. Insurers can deploy these as part of their enterprise solutions without compromising on existing architecture and systems landscape. The combination of best-of-breed processes coupled with use of new technology increases operational efficiency and improves satisfaction level of customers and intermediaries. Today, our solutions are focused on on-the-go access for Customer Relationship Management, Insurance Distribution and Channel Management. We have customers in the USA, Indian sub-continent and Gulf Council of Countries.