Chien Hsia

Taiwan Mobile

Taiwan Mobile Co. (TWM) is a leading telecom operator providing mobile, fixed-line, cable TV, and broadband services. As a forerunner in digital innovation, TWM is repositioning itself as a next-gen technology company that lead the next revolution in sectors of telecommunications, Internet, media & entertainment, and E-commerce (T.I.M.E.) by implementing "6C" strategies—Coverage, Convergence, Content, Channel, Cloud, and CSR. As the 5G communications era has dawned, TWM will propel its transformation into a regional enterprise by following the 5"G"+ guidelines —Gift, Group, Grit, Green, and GSEA, that is, TWM will leverage its in-house big data and massive user base (Gift), create more synergy with momo, AppWorks, Kbro, and the Fubon Group (Group), with sustainability in mind (Green), over a 10-to-15-year time horizon(Grit), to expand footholds in Southeast Asia (GESA). Leading the Way in Corporate Social Responsibility in Telco While TWM has retained its top position as the most profitable telecom in Taiwan, it also prides itself on shining in its CSR efforts. Ever since it joined the Global e-Sustainability Initiative (GeSI) in 2016, it has worked with ICT companies and organizations worldwide to achieve sustainability objectives. It further launched the project "Zetta Connected 2030" aligning with the 17 UN Sustainable Development Goals (SDGs) the next year. Its strong CSR performance has made TWM selected for inclusion in the 2019 DJSI World for the 3rd year and rank first in the global telecom industry in 2018. Adhering to its overarching principle of "Think Sustainably, Act Responsibly", TWM took the initiative to call for cooperation with telecom peers on 5G rollout plans, and successfully lobbied the administration to set up a cooperation framework under The Telecommunications Management Act, which is in the best interests of Taiwan. For more information, please visit our website: