Chris Kelly

withinSCOPE

WithinSCOPE is a customer centric strategy and management firm that provides services and capabilities that enable its clients to manage, change or encourage their customers optimal behaviour. We develop tailored customer loyalty programs for retail, financial services, sports brands and charities. While loyalty is core to our offering we understand there are multiple "roads" to encourage and differentiate a businesses customer strategies. We work with you to leverage your current capabilities to identify and nurture the proper direction. WithinSCOPE works with its clients to deliver a one-to-one customer strategy: - improved customer knowledge through analytics and insights - a more focused, strategically aligned, and results oriented customer loyalty program,  - strategically aligned and efficient operations focused on delivering the customer strategy,  - competitive differentiation through delivering customer experiences - Customer engagement through traditional channels and new media and mobile solutions