Clare Stephenson

Hanover Housing Association

Hanover is one of England's leading providers of housing and services for the over 55s. Founded in 1963, we manage approximately 19,000 properties in over 600 locations. Our 50-year history, expertise and track record in innovation make us a trusted provider for those wishing to live independent, active and fulfilling lives. We are recognised for the high quality of design, development and management of housing, alongside accredited customer service excellence. Our services include an around-the-clock emergency response service, Hanover on Call, for those who need it. We also offer a free and confidential service, Be Wise, which has helped residents save money and access unclaimed benefits worth more than £6 million. We are a not-for-profit organisation - any surplus we make is reinvested into maintaining our properties, improving our services and building more homes for older people. Hanover has gained the Investors in People (IiP) Gold level, placing it in the top 5 per cent of organisations which have been recognised for the IiP award.