Courtney Faison

Palmetto GBA

You can't reach new heights of performance unless you're willing to invest in others. That people-first mantra has been our guiding light since we started in the Medicare business in 1965. Headquartered in Columbia, SC, and with offices in Augusta, GA; Birmingham, AL; Camden, SC; Columbia, SC; and Florence, SC, our more than 2,200 associates create value for government and commercial customers every day. We believe everything starts with doing one task well. From providing superb customer service that makes someone's job easier to eliminating lag time in a process, small ripples drive performance. Servicing a nation's health is a tremendous responsibility. Yet staggering transaction volume, privacy and security, as well as ever-evolving benefits and compliance don't change the heart of the matter: helping people. Our employees remain at the heart of our efforts to prepare for the next generation of information technology and affiliated customer service initiatives. At Palmetto GBA, we employ the best people to respond to the evolving needs of our customers and partners. Palmetto GBA is part of the Celerian Group, a consortium of companies that helps government and private health care plans navigate the complexities of benefits administration.