David Burstow

Sterling Insurance

Sterling was born in 1989 in a tiny office with only two people to cover the phones. The company ticked along for a few years until, one day, a young woman came into the office and mentioned that she was having problems insuring her modified VW. From that day on Sterling has never looked back, and is now a market leader in specialist car insurance, but still has a special relationship with Volkswagens. By working closely with insurers over the years and not being the type of company to rest on our laurels, we have used our knowledge to build insurance products based on our customers' needs. Fast forward to today and Sterling is still growing and now employs more than 200 staff at our office in Bishop's Stortford. Our state-of-the-art computer system enhances an excellent service offered to our customers, with documents issued in-house and electronically sent out. We have a 24-hours a day specialised claims team who offer a first class service dedicated to helping our customers, should they ever need it. We focus heavily on staff training, development opportunities, a lively working atmosphere and retaining our highly knowledgeable and capable team, empowering them to deliver the best possible service to each and every one of our customers. "Exceptional Cover At Exception Prices! is our slogan, and there is a good reason for this. We pride ourselves on getting to know our customers and their cars and you can often find our staff chatting to customers about their own cars. We have built a community of like-minded staff who know and understand the various motoring scenes. This is why our staff are passionate about talking to customers about their cars. So whether you are a first time driver or someone with 50+ years experience then sterling will be able to find a policy to suit your needs.