Derek King

Innovative Vision

Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO. Any interaction a customer has with a business, we're there to help. These interactions come through voice + digital channels which we service through our global footprint of contact centers. We also leverage AI tools in order to provide a balanced approach to customer service using live agents and automation. We cater to enterprise and start-up clients with a focus on People, Process + Technology. Our mission is to use advanced technology paired with the best people to provide amazing brand experiences.