Diana Steven

Miracle Communications

Miracle Communications was founded in 2009, and has developed into a leading midmarket provider of high quality Business Process Outsourcing (BPO) solutions for our global clients. We are a growing, owner managed and operated business, based in Durban on the east coast of South Africa. Our success is through highly skilled, motivated and passionate people combined with leading edge technology. Our culture of excellent, quality delivery is lived out in our values and ensures that our global clients experience outstanding service at every touch point. Our entrepreneurial, customer centric approach combined with a "can do" attitude delivers a personal touch unrivalled by larger providers. By building sustainable partnerships with our select clients, we focus on understanding their business and delivering solutions that add significant value by becoming a seamless and integrated extension of their business. Our clients experience high quality, cost effective, business to business (B2B) and business to consumer (B2C) outbound sales and customer care solutions delivered by an entrepreneurial team committed to excellence and integrity.