Douglas Thompson

Fixed Performance Inc.

Fixed Performance is a consulting company dedicated to helping car dealerships improve their profits. We achieve this by working hands on with Advisors, Technicians, Service Managers, and also with Parts Managers. Advisors and technicians are coached on the proper ways to care for customers, and achieve improvements in all critical areas of the day to day operations. Fixed operation managers are provided with individual coaching and proven processes to build the team to obtain successful results. Realistic goals are set and committed to individually give Managers a great source of knowledge to review concerns in a non-threatening way. Management is given a follow up report, which tracks critical numbers and progress. Management will also be provided operational suggestions for consideration. Our consultant team is available as needed by phone. Fixed Performance takes your investment in training seriously and is committed to maximize your investment with result.