Eslam Salah

Defined Solutions

Defined Solutions, we are a team of top-notch service providers. We make up a critical link in the chain that starts with the vendor and ends at the customer or end-user. We work to form a bridge between vendors, partners and end-users to close the technical gaps, especially in the implementation of technology. System integrators and vendors often face huge challenges like paucity of technical resources, and hence are not able to deliver what the end-user, their customer, wants. This problem is unfortunately quite widespread in the Middle East. Hiring in-house expert professionals with the requisite qualifications can be a pretty big investment as well. This is exactly where Defined Solutions steps in. We bring with us superior technical capabilities with which we empower the system integrators and vendors. We provide impeccable services for processes like implementation, health checks, consultation, SLAs, managed services, pre-sales activities, project management, and a whole lot more. With our expertise, businesses are empowered to tackle challenges more effciently, and facilitate digital transformation across the organization quickly