Hatem Elrefai

Wasla Outsourcing

WASLA OUTSOURCING HAS BEEN ACQUIRED BY iSON XPERIENCES. iSON Xperiences is a subsidiary of the iSON Group and is a global leader in Customer Experience Management and Business Process Outsourcing. With a presence in 19 countries across Africa, Middle East and ASEAN, through 37 delivery centres worldwide, it has been managing customer interactions for some of the world's most renowned brands and redefining the way people connect with enterprises. iSON Xperiences' talented and dedicated workforce of over 18000 employees, combine human efforts with technology to delivery exceptional customer services by developing intelligent operations, for digitally powered business process management and data solutions to enable business agility, increased productivity, and leading returns for their clients.