Heba Al

Syriatel Mobile Telecom

Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility. As Syriatel, we believe that our first responsibility is to offer you, our customer, a wide array of high quality products and services which meet your needs and make your life easier at reasonable prices. We have established a network of 24 points of service covering all Syrian territory. Our 4 call centers in Damascus, Aleppo, Lattakia and Tartous serve daily over 23,000 customers' queries. Regionally, Syriatel is recognized as one of the fastest growing operators. It has approximately 3,488 employee with 371 young men and women among them selected from the Student Support Program. Syriatel employees are highly skilled, proud to serve over than 8 million customers today. We operate a network of radio base stations that included by the end of 2016: 6171 sites for 2G service and 3286 sites for 3G service, to serve you wherever you wish. We have 199 international roaming partners in 116 countries. Our Mission We seek to provide the best mobile communications experience for our customers, empower and satisfy our people, achieve sustained value creation for shareholders, and passionately contribute for a better Syria. Our Vision We are committed to be the Syrian company of choice. Our Value The values we believe in are the guidelines for our vision and attitude. At Syriatel, each one of us strongly believes that solid corporate principles pave the path to success through: • Integrity • Respect • Customer Focus • Team Spirit • Passion • Ownership • Persistence • Trust • Innovation • Excellence