Islam Marzouk

City Services Consultancy

City Services Consultancy L.L.C (CSC) is an ISO 9001:2008 certified consultancy firm that was founded in United Arab Emirates in the year 2006. CSC offers an effective software solution for Customer Services, Facilitate Call Center Hubs and also provides managed services. CSC is a geographical leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. CSC provides an array of sophisticated customer contact management solutions, primarily in the communications, technology and transportation industries. CSC specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical and customer support services. What sets us apart from others is not just the diversity of our skills and expertise, but the quality of employees we attract. CSC' people are real people – motivated, intelligent, resourceful, caring, and, most important, committed to quality service and pride in performance. We only aim to serve our clients with excellence and help businesses in order to reach their full potential. OUR VISION - Our prime vision is to strive to be the leading industry player in today's competitive and challenging market by providing world class quality standard in services for our client. OUR MISSION - To customize the response with end to end services to add value to business by implementing our innovative management solutions to optimize the client's services management processes and providing them with sustained cost reductions and enhancing our competitive strengths.