James K

Narvar

***Who We Are*** If you've ever bought something online, there's a good chance we've already met—we are Narvar. Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value. ***What We Do*** Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages. ***What We Stand For*** As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.