Janet Gragg-Hudson

HCL Expense Management Services

HCL Expense Management Services (HCL EMS) provides clients a streamlined Expense, Inventory and Vendor Management solution for both wireless and wireline communications lifecycle management (CLM) as well as telecom expense management (TEM). With several Fortune 500/Fortune Global 500 customers and decades of experience, HCL EMS has strong domain knowledge and a long track record of results. The HCL EMS solution combines people and global telecom experience with specialized technology platforms and production proven processes, to deliver complete end-to-end services including mobility management, advisory services, inventory validation & management, procurement & MACD support, End User helpdesk, timely capture, validation, audit, approval and management of telecom invoices; inventory and order management tracking systems; inventory reconciliation to billing; business intelligence reporting; ongoing expense audits and optimizations; contract libraries and vendor management tools. Our program delivers cost effective and efficient visibility and control over the management of telecom assets, expenses and information.