Janice Mesa

Support Services Group - APAC

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Currently, we are strategically located in 10 countries with 20+ locations and 10,000+ employees. Our mission since day one has been to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide. We provide tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more! We have always been in pursuit of excellence and go to great lengths to recruit, train, and retain top talent. With an impressive and capable workforce, we ensure excellence at every interaction.