Katie Borrelli

ProEducation Solutions, LLC

Founded in 2001, ProEd is a full-service financial aid outsourcing, auditing, and consulting company. We were one of the first companies to pioneer a fully remote processing business model to assist schools with "backroom" financial aid work. Now, we provide a wide array of services including: remote processing, call center, E-sign document platform, general consulting and Title IV Federal Student Aid training. SERVICES WE OFFER: Comprehensive Consulting: ProEd provides a wide variety of general financial aid consulting, outsourcing and auditing services. Because we employ financial aid professionals only, we are in the unique position of having subject matter experts on virtually every financial aid topic. Call Center: Our communication services are well known throughout the financial aid industry for: high answer rate, quick response time, average talk time and exceptionally low abandon rate. What differentiates ProEd from our competitors is our commitment to answering students' questions and not just answering the phones. ProDoc E-Documents: ProDoc excels in handling e-signatures from multiple parties on one or more documents. No more incomplete or unsigned documents. ProDoc builds smart logic and error checking to insure documents are completed in their entirety.ProDoc is E-Sign and UETA compliant. Remote Processing / Outsourcing: Our services are high quality, speedy and affordable. Here are some of the main processing and audit functions ProEd performs for colleges: Federal Verification, Satisfactory Academic Progress, (SAP) reviews and appeals, Professional Judgment (PJ) reviews, and Return of Title IV (R2T4) calculations Enrollment Services: Efficiently capturing residency and transcript information and accurately transferring that information is paramount to an institution. Schools save money and time while boosting enrollment.