Katrina Osborne

Department of Transport and Main Roads

We are a department of more than 8,800 employees across the state. Our vision is to create a single integrated transport network accessible to everyone. No department has a bigger role to play in keeping the Queensland of today moving, or in helping build for the future. Each year we have more than 3.6 million face-to-face interactions with Queenslanders and more than 6.7 million transactions using online service channels. We are responsible for around 80 percent of all government counter transactions. We are an exciting place to work, with an enormous scope of work incorporating 79 different occupational areas. Every day Queenslanders rely on the transport network to get them to work, to school, and to health care. As the most decentralised state in Australia, transport is a key driver of economic growth, and we are at the front line of planning, developing and maintaining the extensive network required to keep Queensland moving. We lead emerging technologies so our transport network meets the needs of our customers now and into the future. We deliver our core business through four key services: • Transport system investment planning and programming – focused on developing policy frameworks for the future development of the transport system and to plan and prioritise strategic investment in effective, efficient and sustainable integrated transport infrastructure, systems and services • Transport infrastructure management and delivery – focused on constructing, maintaining, managing and operating an integrated transport network accessible to all • Transport safety, regulation and customer service – focused on improving customer service and managing and regulating the transport system safely, economically and sustainably and without imposing unnecessary red tape • Passenger transport services – focused on leading and shaping Queensland's overall passenger transport system. Ultimately, we bring Queensland closer together.