Khalefa Fathy

Ensure Services

Ensure Services, formerly Redington Support Services, is a premier technology services organization headquartered at Dubai that offers a wide range of technology services to Consumers, Retailers, SMEs and Enterprises in 28 countries spread across the Middle East, Africa and CIS geographies. It is a 100% owned subsidiary of Redington Gulf and has been chosen as the authorized service partner for over 22 leading technology brands spanning hundreds of products. The organization has one of the largest and most extensive service networks across the region and provides end to end support services for various IT, Telecom and Consumer Electronics products. It operates 50 support centers across these countries. Along with the unparalleled reach, the organization also brings to the table an enviable team of 450+ experienced professionals including 265+ skilled and certified engineers. The organization offers a strong portfolio of comprehensive services in the technology domain including Hardware Break-Fix under Warranty/Post Warranty, Warranty Extensions, Annual Maintenance Contracts, Parts & Accessories Supply, Software Licenses & Upgrades, IT Managed Services and IT Infrastructure Solutions including Virtualization, Cloud Services, Data Center Solutions, Networking Solutions, Security & Surveillance Solutions, Voice Solutions and IT Consulting.