Matthew Lacey

HomeServe UK

As one of the UK's leading home assistance providers, over one and a half million UK Customers place their trust in HomeServe Membership and turn to us when it comes to fixing, maintaining and looking after their home. In the UK we have over 3,000 employees, offices in Walsall (our Head Office), Preston, Leeds, London and Nottingham, and engineers across the UK. As a result of ratings from our People, for the second year running we've been awarded a place on Glassdoor's 'Best Place to Work'​ list. For more than 25 years we have made our Customers' lives easier by delivering a range of services, including plumbing, drainage, electrics, heating and much more, through our own nationwide network of HomeServe approved engineers. An independent survey from the Institute of Customer Service said HomeServe is recognised as the most improved of all companies in the "Services" sector since 2014, demonstrating that we are delivering on our Customer Charter, a set of promises our People live by to ensure that the Customer is truly at the centre of everything we do.