Mihaela Nedyalkova

CONTENTO.tech

Contento is a pioneer in building and managing strong decentralized outsourced teams in Bulgaria, an EU member state and #3 best outsourcing destination in Europe. Our tools, processes & knowledge-sharing system pioneer the decentralized work-from-home model and enable us to build highly engaged outperforming teams. DATA SUCCESS TEAMS: Digital content in 20+ languages Data management and analysis Data normalization and Automation AI & ML algorithm training & QA DIGITAL MARKETING: Social listening Content marketing Ecommerce pages Community management Live chat BPO: Cold calling Back office/ admin teams Procurement, replenishment & supply chain support Controlling services Invoicing & revenue assurance RISK & ADVISORY: Fraud investigation Chargeback management KYC & Customer due diligence Process mapping ISO compliant Carbon neutral operation