Mimi Kam

FCS Solutions

With over four decades of global experience, FCS is at the forefront of hospitality technology innovation with an extensive portfolio of integrated products used by more than 2,000 hotels in 56 countries. Inspired by the close partnerships forged with best-in-class hoteliers, FCS' comprehensive suite of hospitality operations management solutions enhances the guest experience by automating and streamlining processes, empowering staff, and providing hotel management with real-time information. With 16 offices worldwide covering most countries, 24/7 support available in any language, and a team made of experienced hoteliers, FCS is perfectly placed to continue enabling hoteliers to provide superior experiences to their guests. FCS' mobile and web-based applications seamlessly integrate across all hotel operations and include: · Guest Services Management · Housekeeping Operations Management · Engineering and Maintenance Management · Customer Service Recovery Management · Concierge Services Management · Gateway and Call Accounting · Voice and Digital Messaging · Property Management System Visit our website to learn more: [www.fcscs.com](http://www.fcscs.com/)